Manage FieldMap for every customer you support.
FieldMap Partner is for service providers that manage FieldMap on behalf of their customers.
Manage multiple customer-owned FieldMap Organizations from one Partner account, while each customer retains ownership of its Organization and documented history.
Built for the teams that support everyone else.
Service providers need cross-customer visibility without forcing all customer documentation into one provider-owned account.
Your customer's Organization. Their data.
A Managed Service Partner may be authorized to manage a customer's FieldMap Organization, but the customer retains ownership of the Organization and documented history.
- The Organization stays.
- The data stays.
- The previous Partner's access can be removed.
- A new Partner can be authorized.
- No migration of customer FieldMap history should be required.
Your integrator can manage your FieldMap. They never own it.
One clear workflow for customer-authorized management.
- 1
Customer has a FieldMap Organization.
- 2
Customer authorizes a Managed Service Partner.
- 3
Partner manages the Organization through its Partner account.
- 4
Partner Technicians work across authorized customer Organizations.
- 5
Customer retains ownership and can change or remove Partner access.
Each independent customer receives its own FieldMap Organization. Multiple properties owned by that customer are Locations inside that Organization.
One view across every customer you support.
See authorized Organizations, Tickets, Work Orders, Technician activity, and customer operations from one Partner account—while every customer's records remain separate.
Flexible billing without ownership changes.
Customer pays
The customer may subscribe to FieldMap directly.
Partner sponsors
An eligible Managed Service Partner may sponsor the customer's FieldMap subscription and may receive applicable Partner pricing.
Ownership never changes
Regardless of who pays, the customer retains ownership of its Organization and documented history.
Partner management requires an eligible paid customer plan. Free Organizations cannot be Partner-managed.
If sponsorship ends, the customer may assume payment, use another eligible Partner, or downgrade to Free subject to Free plan restrictions.
Service-provider capability as an add-on.
- Available with Pro
- Available with Business
- Partner connections: Unlimited
The Partner fee covers service-provider capability. Customer Organizations retain their own plans.
View full pricingDo I need Partner if I already have Business?
Business is for running your own Organization.
Partner is for managing separate customer-owned Organizations.
A Business customer with 30 Locations does not need Partner simply because it has many Locations.
An integrator managing 30 independent customer Organizations does.
Direct answers to common Partner questions.
FieldMap Partner is a paid service-provider capability for teams that manage FieldMap on behalf of customers. It is designed for managing multiple customer-owned Organizations from one Partner account.
No. Partner is an add-on capability, not a fifth pricing plan.
FieldMap Partner is +$49/month.
The customer owns the Organization and documented history. Partner access is management authorization, not ownership.
Yes. Customer authorization controls whether a Managed Service Partner can access the customer Organization.
Business is for running your own Organization. Partner is for managing separate customer-owned Organizations.
FieldMap Partner is for security integrators, low-voltage contractors, AV integrators, MSPs, facility service providers, and building technology contractors supporting multiple customers.
Partner is available with Pro and Business.
No. Free Organizations cannot be Partner-managed.
A customer Organization is the customer-level FieldMap account that owns its own data, users, Locations, and documented history.
A Location is a physical property inside one Organization. Independent customers are separate Organizations, not Locations inside one provider account.
Partner users can perform tasks allowed by customer authorization and platform permissions, but Partner status does not transfer ownership of the customer Organization.
The Organization stays, the data stays, prior Partner access can be removed, and a new Partner can be authorized.
Yes. A customer can authorize another eligible Managed Service Partner later if needed.
Yes. A customer may pay directly or allow an eligible Managed Service Partner to sponsor the subscription.
No. Payment method does not determine ownership.
Partner connections are unlimited.
FieldMap Partner is designed to let service teams coordinate work across authorized customer Organizations while preserving customer-specific histories by Organization.
Support every customer without owning their story.
Manage authorized customer Organizations from one Partner account while each customer keeps ownership of its FieldMap history.